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Utility bill help

We may be able to help you pay your PGE, Propane and/or Water bill

Utility Bill Assistance

 

Whether you are a tenant or homeowner, our Utility Assistance services include payment of some or all of your current PG&E, Propane and/or water bill. Depending on your circumstance; whether you need help paying your bill or keeping your utilities from being shut off, we may be able to help. We work with most propane providers across the tri-county area and make payments directly to the propane vendor on your behalf. Although we make an immediate pledge to the utility provider, please note that payments may take 6-12 weeks.

 

How to Apply

Begin by downloading our Energy Assistance and Weatherization application and instructions for the county in which you reside. If you do not have access to a printer you can either pick up an application or one can be mailed to you.

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Please note that applicants MUST provide the following; as well as other supporting documents identified in the application forms.

  • Social security card

  • Certified birth certificate

 

Once completed, you can:

  • make an appointment to bring it in to one of our offices

  • place it in the drop box at one of our offices

  • fax it

  • mail it 

  • or, if you need help completing the forms, please call one of our offices to speak with an Intake Specialist.

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See bottom of this webpage for contact information and addresses.

 

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HELP IS BASED ON AVAILABLE FUNDING

On occasion, we'll run out of funds before the new funding arrives for various programs. Below are other organizations you may reach out to in an emergency:

Alternative Utility Bill Help 

  • REACH Program: 209-681-7416 | ALL COUNTIES

  • PGE AMP Program and Payment Plans: 1-800-743-5000 | ALL COUNTIES

  • St. Vincent de Paul: 209 -770-7672 | AMADOR & CALAVERAS

  • Salvation Army :209-369-5896  | ALL COUNTIES

  • Interfaith: 209-532-0905 | TUOLUMNE COUNTY

  • The Resource Connection: 209-754-1257 | CALAVERAS

November 8th, 2023- ATCAA is temporarily out of funding for help with PGE bills for all of Amador, Calaveras and Tuolumne residents. Help with propane bills and in-home weatherization assistance is still available. This situation happens often when we are near the end of a funding cycle. We expect to have more funding in December. See below for contacts to other organizations to reach out to. 

Utility rate discounts through PG&E's CARE/FERA and other Programs for clients below certain income levels, with disabilities and more.

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Save money with PG&E's

CARE or FERA PROGRAMS
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REACH Program

A non-profit organization runs the REACH program from 170 offices in northern and central California.

Energy Assistance

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INCOME GUIDELINES

 

Monthly Household Income Cannot Exceed:

  • One client household up to $2,700.17

  • Two client household up to $3,531.00

  • Three client household  up to $4,361.83

  • Four client household up to $5,192.75

  • Five client household up to $6,023.59

  • Six client household up to $6,854.43

  • Seven client household up to $7,010.21

  • Eight or more? Call.

Contact for Energy Bill Help

Amador and Calaveras: 209-223-1485 x290 or x221    |    Tuolumne: 209-533-1397 x250 or x232

No need to apply in-person. We encourage all clients to submit their applications via USPS mail or fax. If you do stop by outside of business hours, you can also drop-off in our outside dropbox.

Contact via Email

                     Amador & Calaveras: hmorino@atcaa.org              Tuolumne: kpierce@atcaa.org

Water Bill Assistance

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You may be able to qualify for the following program. To find out, please contact the ATCAA Energy Department.

Low Income Household Water Assistance Program (LIHWAP)
This program provides one-time financial assistance to help Californians struggling to pay current or overdue residential water or wastewater bills. LIHWAP is funded by the federal government and administered by the California Department of Community Services and Development (CSD). CSD works with a network of community-based local service providers to help low-income households pay down their outstanding bills.

QUALIFIERS

  • Applicants must qualify per the 2023 income guidelines listed at the top of the page.

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TO APPLY

  • Clients must contact the ATCAA Energy department to apply for the Low Income Household Water Assistance Program (LIHWAP).

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Faucet

INCOME GUIDELINES

Monthly Household Income Cannot Exceed:

  • One client household up to $2,700.17

  • Two client household up to $3,531.00

  • Three client household  up to $4,361.83

  • Four client household up to $5,192.75

  • Five client household up to $6,023.59

  • Six client household up to $6,854.43

  • Seven client household up to $7,010.21

  • Eight or more? Call.

Contact for Water Bill Help

Amador and Calaveras: 209-223-1485 x290 or x221    |    Tuolumne: 209-533-1397 x250 or x232

Contact via Email

                     Amador & Calaveras: hmorino@atcaa.org              Tuolumne: kpierce@atcaa.org

Tuolumne County

427 N Hwy 49, 

Sonora CA 95370
(209) 533–1397 x250 or x232
 

Appointments
Mon – Thurs.

9:00am-Noon

Amador and

Calaveras County

10590 Highway 88, Jackson, CA 95642
(209) 223–1485 x290 or x221

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Appointments
Mon – Thurs. 

9:00am-Noon

Attn: Calaveras Residents

To better serve you, applications are available at all Calaveras Library branches and we may be able to see you by appointment in San Andreas. Appointments for Calaveras residents can also be made in Jackson. Call us to learn more. 

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Call for Calaveras County Info:

209-223-1485 x221 or 209-283-4021

Lower your Energy Bills

FREE home weatherization for residents in

Amador, Calaveras and Tuolumne Counties.

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